Returns & Exchanges
At TOKYOPOP, we want you to be completely satisfied with your street-style finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensure all original tags remain attached to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are intact and the garment is in its original condition.
Attach the Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing